Microsoft Introduces Dragon Copilot, a New AI Assistant for Healthcare

Microsoft has launched Dragon Copilot, an AI assistant designed to improve clinical workflows in healthcare. By combining Dragon Medical One’s voice dictation and DAX Copilot’s ambient listening, Dragon Copilot helps clinicians reduce administrative tasks and improve patient care.

As part of the Microsoft Cloud for Healthcare, Dragon Copilot offers secure architecture to ensure privacy and compliance. 

According to the blog, clinician burnout in the US dropped from 53% in 2023 to 48% in 2024, partly due to technology advancements.

It helps clinicians streamline documentation with multilingual note creation, automated tasks, natural language dictation, and customisable templates. It also supports AI-driven searches for medical information and automates tasks like referral letters, clinical summaries, and after-visit summaries.

Clinicians report saving 5 minutes per encounter using Dragon Copilot’s AI capabilities, the blog said.

“With the launch of our new Dragon Copilot, we are introducing the first unified voice AI experience to the market, drawing on our trusted, decades-long expertise that has consistently enhanced provider wellness and improved clinical and financial outcomes for provider organisations and the patients they serve,” Joe Petro, corporate VP of Microsoft Health and Life Sciences Solutions, said.

Early users have reported improved workflow efficiency, with 93% of patients noting better experiences and clinicians saving an average of five minutes per encounter.

Dragon Copilot will be available in the US and Canada in May 2025, with plans for expansion to the UK, Germany, France, and the Netherlands later in the year.