Cognizant Names Sailaja Josyula as Global Head of GCC Service Line

Cognizant has appointed Sailaja Josyula as the Global Head of its Global Capability Center (GCC) Service Line. Based in Hyderabad, she will oversee the development and implementation of Cognizant’s global GCC strategy, ensuring it remains aligned with client needs and future industry demands.

Josyula, who previously held leadership roles at Cognizant from 2018 to 2024, returns to the company after a brief tenure at EY. During her earlier stint, she served as the Centre Head of Hyderabad and Global Head of BFSI Operations Delivery, contributing to the expansion of the Hyderabad center and strengthening Cognizant’s Financial Services IOA business.

In her new role, Josyula will lead a cross-functional team to support clients in building and scaling next-generation GCCs. “Her leadership will be instrumental in deepening Cognizant’s expertise in this fast-growing sector and delivering long-term value to clients through innovation, agility, and operational excellence,” the company stated in a release.

“Absolutely thrilled to return and lead the GCC service line at Cognizant. I am excited about the value that we will create for our clients,” Josyula said in a LinkedIn post. 

Last month, Cognizant also announced its plans to build a 14-acre Cognizant Immersive Learning Centre (CILC) at its Siruseri campus in Chennai. The new facility is expected to train 100,000 individuals annually in AI.